Gladiator JT & Wrangler JL / JLU: Reverse Guidelines Missing

In some Jeep vehicles, the backup camera guidelines may be missing because Jeep has started using a new camera. To fix this, update the PAC camera module (RPA-HD1) using the steps below.

Applicable Products: JW18RB12, RB10JW18, RB10JW18HP, RB10JW18X, SRK-JW18EH, SRK-JW18HX, SRX-JW18128

Firmware Update Instructions

1. Download and install the PAC Update Utility Tool (Windows .exe).
2. On your PC's desktop, double-click the RadioPro icon to open the app.
3. Download the RPA-HD1 camera module firmware (V4).
4. Remove the dash panel to access the camera module, then do one of the following:
   • With a laptop: Unplug the 3-pin power connector from the camera module and update it in the vehicle.
   • Without a laptop: Remove the camera module and bring it to your PC.

5. Connect the camera module to your PC or laptop with a Micro-B USB data cable. The module flashes, and Connected appears in the upper-left corner of the RadioPro app. The Product Name, Product Software Version and Product Hardware Version fields should also fill in. If they stay empty, your cable is charge-only and won't work. Use a USB cable made for data transfer.

   

6. Click Firmware, then click Select File. In your Downloads folder, double-click the firmware file you downloaded in step 3 to start the update. Allow the update when prompted.
7. Wait until the app shows Update completed, then unplug the camera module.
8. Reconnect the camera module in the Jeep, then start the vehicle.
9. Put the vehicle in reverse and check that the camera guidelines now appear.
10. Once the guidelines are working, reinstall the dash panel.